Credit Card Policies

This site utilizes Secure Sockets Layer, an advanced data encryption system used to ensure the security and confidentiality of information exchanged between your browser and the e-commerce server. All of your personal information (including credit card numbers) will be encrypted and then transmitted from your browser to the e-commerce system securely. This information is only viewed by us. You will notice that it takes just a moment to connect into the secure area and that there is a small lock icon on the bottom right of your browser whenever you are prompted to enter information.

Your credit card will be billed at the time your order enters the shipping process in our warehouse or is sent to a vendor for factory-direct shipment.

Custom-made items that require production time may be billed well in advance of delivery. Please do not be concerned as this is normal for such items.

In the unusual event that we have not been notified of a backorder prior to submitting an order to a vendor for factory-direct shipment, you may be billed ahead of shipment.

BadgeStuff, LLC. will not be responsible for delays in processing your order if the credit card billing and shipping information that you provide does not match the information on file with your credit card company. For your own security, most credit card companies maintain an "alternate address file" of authorized shipping addresses for their cardholders. To advise your credit card company of an authorized shipping address, please phone the number on the back of your credit card and they will update your "alternate address file" promptly.

Please read our privacy policies for more details.

Ordering Policies

Our customer service has one motto: Make the customer happy! If you need assistance with our order or have any questions, call Us Toll Free 1-888-870-9184!


Placing Your Order

Once you have selected the items you want to purchase, you are ready to place your order. BadgeStuff, LLC. offers a four-step ordering process:

Step 1: Shopping Basket
The shopping basket contains all the items you selected while shopping. During this step, you can add or delete items, and change quantities.

Step 2: Shipping & Billing
You are asked to provide your billing address as well a possible alternate shipping address.

Step 3: Review Order
Please review your order and be sure everything is correct before submitting.

Step 4: Order Confirmation
A final summary and confirmation of your order appears, along with the contact information for Customer Service in case you need assistance. Contact BadgeStuff, LLC. anytime for information concerning your order.

Canceling Your Order

To cancel your order, contact us using the information provided you on our website, include your order number, name, billing address, and items ordered. We'll acknowledge your request upon receipt and let you know as soon as possible if we were successful in canceling an order that has not yet entered our shipping department or is on backorder.

Orders that are already in the shipping system cannot usually be canceled although we will make every attempt to do so at your request. The cancellation process is costly to us, so once an order has been sent to our shipping department, or transmitted to a vendor for shipment, there may be some kind of penalty to incur our costs.

Purchasing Online - We accept Mastercard, Visa, American Express, Discover & PayPal. Checks can also be sent as payment and invoicing is available (you must contact BadgeStuff, LLC. directly by phone to make these arrangements). We may work with purchase orders.

Receiving Your Order

When you receive your order please ensure that your product package is in good condition. Minor damage may have no effect on the merchandise or labels. Call us if you have any problems.

Returns and Exchanges

If you are at all disappointed in the products you have ordered, please contact us right away. Rest assured, we will "do the right thing" to insure your satisfaction. If we have made a mistake or have fallen short in our guarantee of quality we will replace and reship in-house products at no cost to you and in the quickest way possible.

In some cases, the products you order thru our web site are supplied by other manufacturers. In this situation, we will be limited by the return/exchange policies of that company. We will do everything we can to quickly resolve your concern.

BADGESTUFF CORPORATION
12533 S. Date Place
Jenks, OK 74037

888-870-9184 Office
480-247-5828 Fax